Move-in connectivity fails on lead time, not technology. Circuits take 30–90+ days; discovering that at day 20 guarantees a bad first impression. Run this countdown for every new lease.
At lease signing (Day 90+)
- Deliver the building connectivity guide: available carriers, entrance facilities, typical lead times, building standards.
- Identify the tenant's IT decision-maker and vendor; establish the coordination channel.
- Confirm suite pathway: which IDF serves it, riser route, and available capacity.
Day 75
- Tenant selects carrier(s); orders placed with building-validated service address and suite details (wrong addresses are a top delay cause).
- Flag diverse-entry or redundancy requirements now; they change the engineering.
- Tenant vendor receives building standards and access request procedures.
Day 60
- Carrier site survey, scheduled, escorted, documented as a formal site walk.
- Confirm entrance facility and riser capacity for the ordered service; resolve conflicts while there is calendar left.
- Suite build-out cabling design reviewed against building standards.
Day 30
- Carrier construction/installation scheduled through the access request process.
- Suite cabling installed, labeled, and documented by qualified vendor.
- Cross-connect requirements confirmed; demarcation location agreed.
Day 7
- Service turn-up verified end-to-end with tenant IT, not just "carrier says active."
- Demarcation and circuit documentation captured into building records.
- Punch list resolved; access log reconciled against approved requests.
Day 1
- Tenant moves into a working suite. Nobody improvises anything in a riser at 7 AM.
Buildings running this process convert connectivity from a churn liability into a leasing amenity. It is standard practice under GDS tenant coordination.